IT Technical Specialist

Erbil, Iraq

  Job Summary:
We are actively seeking a dynamic and experienced Bilingual IT Technical Specialist proficient in both English and Arabic. The ideal candidate will bring expertise in point-to-point connectivity, fiber optics, CCTV systems, and networking technologies such as Mikrotik, Cisco, and UBNT. Additionally, the candidate will play a pivotal role in providing IT help desk support, ensuring effective communication and technical assistance for end-users in both languages.


1. Point-to-Point Connectivity:
   - Design, implement, and troubleshoot point-to-point connectivity solutions.
   - Configure and optimize wireless and wired communication links for efficient data transfer.
   - Collaborate with cross-functional teams, fostering effective communication in English and Arabic.

2. Fiber Optic Systems:
   - Install, terminate, and maintain fiber optic cables and components.
   - Troubleshoot and resolve issues related to fiber optic connectivity.
   - Collaborate with vendors, communicating in both English and Arabic, to ensure quality materials procurement.

3. CCTV Systems:
   - Design and deploy CCTV systems for monitoring and security purposes.
   - Perform regular maintenance and updates, providing support in both English and Arabic.
   - Analyze and troubleshoot CCTV system issues, collaborating with security personnel effectively.

4. Networking:
   - Configure and manage networking equipment from Mikrotik, Cisco, and UBNT.
   - Implement and optimize network protocols and services, ensuring bilingual communication.
   - Monitor network performance and security, addressing vulnerabilities and ensuring compliance.

5. IT Help Desk Support:
   - Provide first-level technical support to end-users, resolving IT-related issues promptly in both English and Arabic.
   - Document and track user issues, solutions, and resolutions in both languages.
   - Collaborate with other IT teams to escalate and resolve complex technical problems.


- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Proven experience in point-to-point connectivity solutions, fiber optic systems, CCTV deployment, and networking.
- Certification in relevant technologies (e.g., Cisco CCNA, Mikrotik MTCNA, UBNT certifications).
- Strong proficiency in both English and Arabic languages.
- Excellent analytical and problem-solving skills.
- Effective communication and interpersonal skills in both languages.
- Ability to work collaboratively in a team and independently when required.

- Competitive salary
- Health and wellness programs
- Professional development opportunities
- Company-sponsored training and certifications

If you are a bilingual IT professional with a strong background in the specified areas, we encourage you to apply for this exciting opportunity to contribute to the success of our organization with your language proficiency and technical expertise.

Customer Relationship
Personal Evolution
Administrative Work
Technical Expertise